The key to successfully managing organisational change

Constant change is a business reality. Economic climates, political trends, consumer demands, technology developments, shifting job markets and financial resources ensure that any organisation that relies on rigid structures and stability is bound to fail. Often organisational change is for the better, facilitating improved processes and increased productivity. For employees at any level, change can still be a frightening thing.

Strategies for managing change effectively are essential for organisations seeking success. The key to productively managing organisational change is convincing employees that the changes being implemented will have positive outcomes. It is important to note that while the main impetus for the business strategy may be increased productivity and financial results, this alone will not convince employees of the project’s merit. Other benefits such as improved efficiency, better relationships with customers and suppliers, and a general improvement in the workplace may seem more compelling.

Strong leadership is essential in projects that involve organisational change. To avoid failure or confusion, roles must be defined and responsibilities allocated at the beginning of the project. Leaders and managers need to understand and support their employees through periods of change. It is important to consider:

• Communication - How will you effectively communicate your message so as to keep everyone on side?
• Argument for change - Is your argument compelling, and will employees agree and commit to the project?
• Participation - Who will you involve in the project? It may not be necessary to communicate the details to everyone.
• Responsibility - Do those involved understand their responsibilities and are they supportive of the project?  

If your team has difficulty managing change, leadership training and other initiatives can greatly improve morale and performance. Lee Hecht Harrison offers an extensive range of services and training to support you in managing these difficult projects smoothly and professionally and ensure that your employees remain productive in times of organisational change.   

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